We value our customers and your Internet experience is very important to us. We are available 24 hours a day 7 days a week to handle any concern you have. Our phone numbers and e-mail address are listed below. If you call us simply press 2 for billing questions, 3 […]
Upgrade Speed / Upgrade Service Plan
When Amplex began offering dial up service a 56kbit internet connection was considered blazing fast (56 kbits is 0.05 Mbits by the way!) With today’s modern computers, tablets and smart devices speed is king. We currently offers three different rate plans to choose from to best fit your personal needs. […]
Router Terms & Specifications Explained
Routers, like most pieces of technology, have a lot of technical terms and specifications that leave your average person scratching their heads. Below is a list of router terms and specifications and what they mean to the average home or small business user. Router – A router’s job is to […]
TP-Link WR841ND Static IP Setup
To setup a static IP on your TP-Link WR841ND router begin by contacting Amplex Support at 419-837-5015 as a static IP address will have to be enabled for your account. The CSR will provide you with an IP address, subnet mask, default gateway and DNS server information. It is a […]
How To Make A Payment
There are three methods to make a payment for your Amplex bill. You can use our self help my.amplex.net site to pay via credit/debit or e-check, call our support department to pay over the phone via credit/debit or e-check, or mail in a payment. Address to mail in a payment: Amplex […]
Yealink VoIP Phone User Manuals
Below is a list of all of the Yealink branded VoIP phones with download links to the user manuals. Yealink T19P2 Desktop 2 Line VoIP Phone Click here for the user manual for the Yealink T19P2 Yealink T28P Desktop 2 Line VoIP Phone Click here for the user manual for the […]
Recommended Virus & Malware Software
The following software packages are being recommended by Amplex for the purposes of removing and preventing virus and malware infections. Amplex does not provide support for these programs. Virus and Malware infections can be very difficult to remove and Amplex recommends that you only attempt to use the below software […]
Outlook 2010 / 2013 E-mail Setup
Setting up Microsoft Outlook 2010 or 2013 with your Amplex E-mail account is simple. To begin open Outlook and click on the File menu then click Add Account. In the empty box next to Your Name type your name as you would like it to appear on e-mail you send. […]
Windows 8 Mail App E-mail Setup
Windows 8 is available for desktop and laptop computers along with tablets. The instructions below give directions that refer to clicking or tapping. If you are using a desktop or laptop computer click with your left mouse button. If you are using a tablet tap with your finger. Setting up […]
Thunderbird E-mail Setup
To setup Thunderbird for the fist time, start by opening Thunderbird. You should see this screen on the initial startup. Click on Email under Set up an account: In the empty box next to Your name type your name as you would like it to appear in e-mails you send. In the […]