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Issues with the speed of your Amplex service are oftentimes best handled by our support technicians in the main office during normal hours (7AM-10PM M-F, and 9AM-5PM weekends). That being said, there are a few items that a residential user can use to check and narrow down the “bottleneck” in their speeds. Below is a list of items that can impact your connection speed, this list should help you narrow down the root cause of your issue. Before calling Amplex Support, please record any issues and test results that you get back.
Still not getting the speeds you'd like? Give Amplex Support a call at 419-837-5015 and we can take a look – there might be an issue we can easily fix. Calling in costs you nothing, and most truck rolls are free!
Post date: 2022-08-03 14:36:16
Post date GMT: 2022-08-03 19:36:16
Post modified date: 2022-09-02 18:25:45
Post modified date GMT: 2022-09-02 23:25:45
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